How To Tell If A Mover Is A Broker

American National Movers

2 minutes ago3 min read

Carrier vs Broker illustration: A driver in an orange uniform with a package, versus a broker at a desk, both on blue backgrounds. — Carriers and moving brokers are similar but have some differences.

To tell if a moving company is a broker, go to www.protectyourmove.gov and enter your mover's DOT number to check their operating authority. Doing this is easy; all you need to know is the long distance moving companies' DOT credentials, which you can find on an estimate or their website.

How to Verify if You're Dealing with a Broker or Carrier.

Follow these steps to see if your movers are a carrier or broker:

Check the FMCSA Database:
Go to ProtectYourMove.gov and enter the DOT number. Look at the "Operating Authority" section to see if it's "Broker" or "Carrier."
Look at the Written Estimate:
Does the paperwork mention "broker," or does it say the company is responsible for the move? Some brokered contracts mention, "we will arrange for a third-party carrier."
Ask Directly:
Call and ask: "Are you a broker or a carrier?" Legitimate businesses should openly disclose. If they hesitate or evade the question, consider it a red flag.

What Is A Moving Broker?

Black question mark inside an empty brown cardboard box, creating a sense of mystery. No text visible. — Carriers and brokers ultimately share the same goal—safely delivering your belongings, yet each operates under a different model.

A moving company brokerage is a firm that arranges for transportation of your household goods. Interstate relocation brokers do not own moving trucks but have connections with reputable and affordable small and mid-sized carriers. Brokers won't load or transport your belongings directly; they'll coordinate the logistics with a carrier that suits your shipping needs and budget.

What Is A Carrier?

A carrier owns one or several trucks and has the operating authority to cross state lines with household goods. When hiring a carrier for your long distance relocation, the carrier may or may not handle the haul directly. Even interstate moving carriers may operate as brokers or agents and subcontract your load to one of their partners, specifically for longer hauls.

Difference Between A Broker and a Carrier.

Moving brokers are sales and logistics professionals who arrange for the transportation of freight and household goods. Carriers have the authority to do the haul themselves. The key difference is that carriers can move your goods and cargo directly because they have trucks, and brokers don't.

Cost Differences.

Carriers generally quote higher costs for state to state relocations; moving brokerages are not limited to one option, allowing them to obtain a carrier tailored to your relocation needs and budget expectations.

Overall Efficiency.

Both carriers and brokers can be an effective relocation solution, the key is ensuring that the option you choose is reputable and has a strong online presence. Some argue that carriers are safer because you deal with the movers directly. However, many carriers subcontract long distance delivery loads to other movers, which is a form of brokering. Our moving experts recommend choosing a company that's transparent about their shipping process and has a good reputation—carrier or broker.

Is Working With A Broker For A Out Of State Move Bad?

Working with a moving broker has benefits because they can access affordable long distance movers. This can be advantageous for moving freight or household goods on a tight budget. However, just like any moving company carrier or broker, it's important to vet the brand to ensure the brand is reputable and legitimate.

Is Working With A Moving Broker A Good Idea?

Using a brokerage is a good idea if you're okay with subcontracting your long distance relocation to another carrier. As mentioned, this can have benefits such as cheaper long distance transportation costs and flexibility. However, many argue that brokers can be dishonest about transportation costs, so please research before using a moving broker.

Tips for Using a Moving Broker Successfully.

Research the Broker's Reputation: Just as you would with a carrier, read online reviews and check if there have been any major complaints.
Get Everything in Writing: Ensure your contract clearly states which carrier will handle your household goods and the final price or binding estimate.
Ask About Insurance: Confirm that the carrier they assign is fully insured and provides at least the standard coverage for interstate moves. You can purchase additional insurance if you have high-value items.

Conclusion:

Deciding between a carrier and a broker for your long distance move depends on your comfort level, budget, and scheduling needs. Hiring a moving broker can be a great resource for finding affordable and flexible solutions. Ultimately, whether you choose a broker or a carrier, a little research goes a long way toward protecting your belongings—and your wallet—during an out-of-state move.